FAQs
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How will water and electricity connections be provided to the property?
Utilities will be connected prior to the handover of the property. Customers will need to consult the service provider for the general administration work and insurance deposit for the utilities.
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If the customer is out of town, can another individual do the handover on their behalf?
Yes, but they will need a letter authorizing the handover.
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Can a customer visit their property before handover? If so, what is the process? Will a representative from Sorouh accompany the customer?
Yes. A customer can view the property before handover by making an appointment with the project team. A representative from Sorouh will accompany the visit.
